FAQ
PRODUCT INQUIRY/CONCERNS Click here to send us an email via our Contact Us Page.
It is our goal to market the highest quality products possible and to satisfy the personal care needs of our consumers.
We are happy that you are taking the time to share your thoughts comments and will forward to the appropriate personnel.
Thank you for your continued interest. Your support is greatly appreciated!
COMMENTS, SUGGESTIONS OR PRAISE
Click here to send us an email via our Contact Us Page.
We are happy that you are taking the time to share your comments and will forward to the appropriate personnel.
Thank you for your continued interest. Your support is greatly appreciated!
WHERE CAN I BUY DISCONTINUED PRODUCTS?
We are sorry that your favorite Revlon product was discontinued. Unfortunately, we have no way for you to purchase a discontinued product.
To learn more about our current selection of products, please select the product category at the top of the web page.
HOW CAN I RECEIVE COUPONS/SAMPLES OR PROMOTIONS?
We do not have coupons, catalogs or samples available for general distribution. However, there are often coupons offered in select Sunday circulars, as well as many of the current monthly magazines. We hope you will have the opportunity to take advantage of these coupons.
Although a product catalog is not available, our website is a great resource for information about all the product shades and attributes for our existing products. Our Facebook page can send you updates on current products and any existing coupon offers by clicking on the "like" button.
WHAT ARE THE INGREDIENTS IN YOUR PRODUCT?
All the ingredients we use in a product are listed on the package or the label of the product itself. To learn more, click here.
All the ingredients used by Revlon in the formulation of our cosmetic products have been reviewed for safety using rigorous safety assessments and research protocols to ensure human health and safety at the intended levels of use. Many of these raw materials have also been reviewed by regulatory authorities such as the U.S. Food and Drug Administration (FDA), the E.U. Commission and Health Canada and have been determined as safe for their intended use by scientific panels, such as the U.S. Cosmetic Ingredient Review Expert Panel (CIR) and the E.U. Scientific Committee on Consumer Safety. (SCCS). Additional information about the safety of ingredients and raw materials that may be used in cosmetic and personal care products can be found at cosmeticsinfo.org and The Fragrance Conservatory.
If you would like to request an ingredient list for a specific product, click here to send us an email via our Contact Us Page. Please make sure to specify the exact product and shade.
WHAT IS THE SHELF LIFE OR EXPIRATION DATE OF PRODUCT?
Revlon performs extensive stability testing on all products. Test results confirm that Revlon products typically have a shelf life of at least 3 years and do not require expiration dates. Retained production is also periodically checked to ensure shelf life quality. Revlon products also conform to FDA requirements for shelf life quality as defined for regulated products such as products claiming sunscreen protection and antiperspirants. While expiration dating is not required for cosmetic products in the USA, Revlon does maintain batch code numbers that can identify production units. This information is considered proprietary.
ANIMAL TESTING POLICY
Revlon does not conduct animal testing and has not done so for decades. We comprehensively test our products using the most technologically advanced methods available to ensure they are safe to use. Regulatory authorities in some countries conduct independent testing in order to satisfy their own mandatory registration requirements and a limited number of these countries have not yet adopted alternative testing methods. While Revlon complies with the requirements for safety in these countries, we continue to collaborate with other companies to advocate for the adoption of alternative testing methods and the elimination of animal testing around the world.
CRUELTY FREE CERTIFICATIONS
For U.S. based companies, Third Party Certifications (Leaping Bunny, PETA, etc) require all brands held by a parent company to meet their cruelty-free standards globally. These standards include marketing only in countries in which regulations do not require local animal testing. Revlon Inc., being a parent company, holds a number of brands sold in more than 150 countries around the world, including markets like China where the government performs its own testing for regulatory purposes.
Revlon does not test on animals but does adhere to all regulations in international markets where our brands are sold. Until there is a certification that distinguishes brand vs. the parent company, Revlon will not be eligible for these certifications despite being cruelty-free.
PUBLIC RELATIONS/MEDIA/INFLUENCER REQUEST
For the information you requested, please contact Revlon Corporate Public Relations at the following address and email address provided:
Revlon, Inc
Lauren Staggs
Public Relations
55 Water Street
New York, NY 10041
Lauren.staggs@revlon.com
LITERATURE/COLOR CHARTS
Unfortunately, we do not have literature or color charts available for general distribution.
Although a product catalog is not available, our website is a great resource for information about all the product shades and attributes for our existing products.
EMPLOYMENT OPPORTUNITIES
For information regarding employment opportunities, please click here.
EMPLOYMENT VERIFICATION
Question:
What telephone number should we provide businesses request income verification on Revlon employees?
Answer:
The Work Number Phone: (800) 367-2884
Website: www.theworknumber.com
HOW TO BECOME A SUPPLIER
If you are interested in learning more about how to become our supplier, please visit: Supplier Self Registration on Ariba Commerce.
If you have technical questions, please contact the Ariba Help Center located in the top right hand corner or call 1-866-218-2155.
ARE REVLON PRODUCTS RECYCLABLE?
Most of our containers are made of multiple resins. Check with local municipality to find out if the containers are acceptable for recycling.
DONATIONS REQUEST
All donation requests must be submitted by MAIL ONLY - No phone calls, please.
In order for a request to be considered, we ask that it fall within Revlon's mission to support women's health issues.
If you feel your request meets these guidelines, please mail it to:
Revlon Charitable Contributions
55 Water Street
New York, NY 10041
Please allow a minimum of 8 - 12 weeks for a response.